PRIVACY POLICY:

We protect your privacy.
Our privacy policy is simple: any information you give us stays with us. We do not rent, sell, lend, or otherwise distribute your personal information to anyone for any reason. This includes your contact information, as well as specific order information.

We limit data access to those who need to know
Within our organization, your personal data is accessible to only a limited number of employees with special access privileges. Although we may, from time to time, compile general demographic information based on your order, this information is shared within our organization only and has no identifiable personal data associated with it.

Information Collected
To enable you to place an order on our site, we need to have the following basic information about you: Your First Name, Your Last Name, and Your Address, City, Zip code, State, Country, Phone Number and Contact E-mail address.

Apart from this, our systems gather certain details about your computer's internet connection like your IP address when you visit our site. Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to customize our site as per your interest, to calculate the number of visitors on our site and to know the geographic locations from where our visitors come.

We do not allow any unauthorized person or organization be it other members, visitors, and anyone not in our organization to use any information collected from you.

Information Modification
You can modify your personal details by accessing Edit Profile option anytime from our site.

Information Sharing
Probably this is the most important question in your mind as to with whom do we share your information? The answer to this question is that we do not rent, sell, barter, or give away your information to anyone. To some extent, information has to be passed on to the courier companies, credit card processing companies, vendors, etc. to enable them to perform their functions related to your order fulfilment. Apart from this normal business requirement, information may also be needed to be shared with law authorities, for fraud detection, and for the safety of our site, employees, management, users, members and other affiliates associated with us.

Information Usage
The most important usage of the information collected from you is your email which is used to inform you that your order has been confirmed/executed. Your email is also used to inform you for your customer service-related queries and for any newsletters sent. All other information collected is confidentially stored and will not be disclosed unless needed as per the requirement of the law authorities or in case of any disputes

AUTHENTICITY: 

What measures does MAISON DES PARFUMS take to ensure the quality its products?

MAISON DES PARFUMS is fully dedicated to our customers’ satisfaction. Rest assured that MAISON DES PARFUMS products are genuine and authentic. We are the exclusive distributors and retail partners in India for these brands. MAISON DES PARFUMS does not accept responsibility for any products purchased from other vendors or third party websites claiming to be registered retailers.

What measures does MAISON DES PARFUMS take to ensure the products are not damaged during delivery?

At MAISON DES PARFUMS, we maintain a very high level of quality control. So be rest assured that your purchase will be packaged and handled with the utmost care.

Do the storage systems ensure that the quality of the products is intact?

All our inventory is kept in our warehouse. We only sell products valid within their best by period and refresh our inventory regularly to provide timely deliveries.

What about warranty and benefit claims of the products?

We are a retailer and not the manufacturer of the products sold on the MAISON DES PARFUMS website and in MAISON DES PARFUMS boutiques. We guarantee you genuine products by sourcing all items directly from the brands but cannot undertake the responsibility for the claims of warranty and benefits made by the brand

PAYMENT:

How do I pay for my purchase?

MAISON DES PARFUMS offers you multiple ways to pay securely. These include:

1. Debit and Credit Cards
2. Net banking

Currently, MAISON DES PARFUMS does not accept cash on delivery.

How safe is it to use my debit/credit card or make an online payment on MAISON DES PARFUMS?

We use the 3D Secure payment gateway for card payments and for net banking transactions. These are industry-standard secure payment methods which ensure that all your online transactions at MAISON DES PARFUMS are processed in an extremely secure environment.

What steps does MAISON DES PARFUMS take to prevent card fraud?

Our trusted online payment partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team:

1. When our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identification documents.
2. The identification documents help us ensure that the purchases were indeed made by a genuine card holder.

Are there any hidden charges when I make a purchase on MAISON DES PARFUMS?

There are no hidden charges when you make a purchase on MAISON DES PARFUMS. The prices listed for all the items are final and all-inclusive. The price you see on the order confirmation page is exactly what you pay.