FAQs
FAQs
How do I check the current status of my order?
Click on the “Terms & Conditions” tab then click on “Track Order” page and you can instantly see the status of a specific order and all your past orders. OR you can click on top right corner on “Track Order” If an order is in progress, you may track it directly through the waybill number provided by our delivery partner.
What do all the different order statuses mean?
Pending: Your order has been placed successfully.
Processing: Your order is being processed by us and will be dispatched shortly.
Order Shipped: Your order has been dispatched by us and is with the courier company on its way to your address.
Order Cancelled: Your order has been cancelled.
Partially Shipped: Part(s) of your order have been dispatched; the next part(s) will be following shortly.
Can I order a product that is “Out of Stock”?
Unfortunately, products listed as “Out of Stock” are not available for sale. However, we can notify you as soon as the product is back in stock.Simply click on the product.
Once you are on the product page, you will immediately see an option to notify you when the product is back in stock. All you have to do is provide your registered email address.
